ahsa77's Privacy Policy

ahsa77 is a trusted online casino and betting platform in Bangladesh. Protecting the personal information you share with us while using our services is one of our primary responsibilities. This privacy policy explains how ahsa77 collects your information, the purposes for which it is used, and the steps we take to keep your information secure.

By using ahsa77's website and services, you will be considered to have given your consent to the terms of this privacy policy. If you disagree with any part of this policy, you are requested not to use our platform. This policy applies only to users aged 21 or older.

2.1 Registration and Identity Information

Information you provide when creating an account includes:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Mobile number and email address
• Preferred currency and language preferences
• Username and password (stored in encrypted form)

2.2 Identity Verification (KYC) Information

To ensure responsible gaming and financial security, we may request the following documents:

• National ID card (NID) or a copy of passport
• bKash, Nagad, Rocket, or Upay account verification details
• Proof of address document if required

2.3 Financial Transaction Information

Records of deposit and withdrawal transactions are stored in our system. This includes transaction amount, method (bKash, Nagad, Rocket, or Upay), time, and reference number. The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳1,000 — these transactions are securely logged.

2.4 Technical and Usage Information

When you use ahsa77, certain technical information is collected automatically:

• IP address and device information
• Browser and operating system type
• Page visit times, session duration, and navigation information
• Information from cookies and similar tracking technologies

3.1 Service Delivery and Operations

Collected information is primarily used to manage your account, process deposits and withdrawals, personalise your gaming experience, and ensure customer service. This information is essential to keeping your sessions on the ahsa77 platform running smoothly.

3.2 Security and Fraud Prevention

We analyse information to ensure the security of your account and financial transactions. Information is used to detect suspicious activity, prevent unauthorised access, and comply with anti-money laundering (AML) regulations.

3.3 Legal Compliance

We may use your information to comply with applicable laws and regulations, respond to requests from regulatory authorities, and handle legal claims.

3.4 Communication and Customer Service

We use your contact information to send important notifications about your account, transaction confirmation messages, and responsible gaming information. Our 24/7 live chat support team also uses this information to assist you quickly.

3.5 Product Development and Analytics

Aggregate data is analysed to improve our service quality, add new features, and enrich the user experience. No individual's identity is revealed in this analysis.

4.1 Sharing Information with Third Parties

ahsa77 does not sell or commercially transfer your personal information to any third party. However, limited information may be shared in the following cases:

• Payment processing partners (such as bKash, Nagad, Rocket, Upay) — only to complete transactions
• Identity verification service providers — for the KYC process
• Cybersecurity and fraud detection services
• Relevant authorities under legal obligations

4.2 Legal Disclosure Obligations

We may be required to disclose necessary information pursuant to a court order, a lawful request from a law enforcement agency, or other legal processes. In such cases, we will always provide only the minimum information required.

4.3 Changes to Business Structure

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. In such situations, we will notify you in advance and data protection will continue under the new policy.

5.1 Encryption Technology

Our platform uses SSL (Secure Sockets Layer) encryption, which keeps all information exchanged between your browser and our servers secure. Passwords and financial information are stored with an additional layer of encryption.

5.2 Access Controls

Only authorised staff can access your personal information, and they do so only as needed to carry out specific responsibilities. All our staff work under strict confidentiality agreements.

5.3 Regular Security Reviews

We conduct regular security audits and quickly resolve any vulnerabilities identified in the system. However, no transmission of information over the internet is completely secure, so we cannot guarantee absolute security.

5.4 Data Retention Period

Your information is retained for as long as your account remains active or as long as legal obligations remain in force. Even after an account is closed, financial transaction records may be retained for a specific period in accordance with regulatory requirements.

7.1 What Are Cookies and Why Are They Used

Cookies are small text files stored on your device when you visit a website. ahsa77 uses cookies to remember your login status, provide an experience tailored to your preferences, and improve the site's functionality.

7.2 Types of Cookies

• Essential Cookies: Required for the basic functioning of the site, such as maintaining login sessions.
• Functionality Cookies: Used to remember your language and preferences.
• Analytics Cookies: Collect information about site usage to help improve our services.
• Security Cookies: Used to detect fraud and keep your account secure.

7.3 Cookie Controls

You can disable cookies by changing your browser settings. Please note that disabling certain cookies may cause some ahsa77 services to not function properly.

ahsa77 strictly ensures that its services are for users aged 21 or older only. We do not intentionally collect any personal information from minors. If we become aware that a minor is using our services or that we hold their information, we will immediately close that account and delete the information.

Parents and guardians are requested to regularly monitor the online activities of your children or young family members. If you notice anything suspicious, please contact us.

ahsa77 may update this privacy policy from time to time. If changes are made, we will update this page with the new date and will notify registered users of any significant changes. We recommend visiting this page regularly.

Continued use of the platform after an updated policy is published will be considered as your consent to the new policy. If you do not agree with the changes, please contact us or request to close your account.